At Peak Crag, we strive to process your order quickly, efficiently, and with the environment in mind – always choosing the most eco‑friendly delivery methods available.
Orders placed on weekdays before 11:59 PM are processed and shipped the same day.
Orders placed on weekends or public holidays will be shipped the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
At Peak Crag, we always choose the greenest and most environmentally friendly shipping option available.
Good news: This eco‑friendly shipping is always free for our customers – regardless of order size or delivery country.
Our estimated delivery times are as follows:
| Country / Region | Estimated Delivery Time |
|---|---|
| Netherlands | 5–7 working days |
| Belgium | 5–7 working days |
| Germany | 5–7 working days |
| Other EU countries | 5–9 working days |
Please note: These are estimates and may vary depending on external factors, such as delivery partner performance and public holidays.
Currently, we do not offer international shipping to countries outside the EU.
We are actively working on expanding our delivery options in the future – stay tuned!
Although we do our utmost to deliver your order within the expected timeframe, delays may occasionally occur due to circumstances beyond our control, such as:
Customs checks
High workload at delivery services
Peak Crag cannot be held liable for delays caused by these external factors.
Once your order has been dispatched, you will receive an email with a tracking number so you can follow your package every step of the way.
If your package arrives damaged – please contact us immediately at Support@peakcrag.com and attach photos of the damage.
If your package is lost – check your tracking information and contact the delivery service first. We are always available to help you further – just reach out to us.
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